Shipping Policy
At EXY Wear, we aim to ensure that your orders are delivered to you quickly and reliably.
Below are the details of our current shipping policy.
1. Shipping Locations
We currently offer shipping within Egypt only.
Unfortunately, we do not offer international shipping at this time.
2. Shipping Costs
We do not offer free shipping at the moment.
Shipping fees are calculated based on your location and the size/weight of your order. The exact shipping cost will be displayed at checkout.
3. Order Processing Time
All orders are processed within 1–3 business days . Once your order is processed and shipped, you will receive a confirmation email notifying you that your order is on its way.
Estimated Delivery Time:
Typically, orders are delivered within 3-7 business days after processing. However, delivery times may vary depending on your location.
Please note: During peak seasons or promotions, processing times may be slightly longer.
5. Shipping Delays
While we strive to deliver your orders on time, please note that delays may occur due to circumstances beyond our control, such as weather conditions or shipping carrier delays. We appreciate your patience during such times.
6. Missing or Lost Packages:
If your order has not arrived within the expected delivery window, please contact us at support@exywear.com.
We will investigate the issue and take the necessary steps to ensure you receive your order.
7. Incorrect Shipping Information:
Please ensure all shipping details are correct before finalizing your order.
EXY Wear cannot be held responsible for deliveries made to incorrect addresses provided by the customer.
If you realize there is an error in your shipping information, please contact us immediately at support@exywear.com.
Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us:
Customer Service Email:
📧 Email: support@exywear.com
Phone Support:
📞 Phone: 01009943494 (WhatsApp Only)